Skip to main content
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Enjoy members-only rewards and discounts
  • Create and access a list of your products
  • Manage your Dell EMC sites, products, and product-level contacts using Company Administration.

SupportAssist Enterprise Version 1.0 User's Guide

Manually configuring the alert destination of a server by using the script file (Windows)

Prerequisites

  • Microsoft Windows PowerShell version 1.0 or later must be installed on the device.

    NOTE: The script file is supported only on Windows PowerShell. It is not supported on Windows PowerShell (x86), Windows PowerShell ISE, or Windows PowerShell ISE (x86).
  • Ensure that you have administrator rights on the device to run the PowerShell script file.

  • Ensure that you have write permissions on the C:\ drive of the device.

  • If the device is running Windows 2003, ensure that the SNMP service is installed. On all other supported operating systems, the script file installs the SNMP service if it is not installed already.

The script file is supported only on devices running the following operating systems:
  • Windows Server 2003
  • Windows Server 2008 R2 SP1 (64-bit)
  • Windows Server 2008 SP2 (64-bit)
  • Windows Server 2008 SP2 (32-bit)
  • Windows Small Business Server 2008
  • Windows Small Business Server 2011
  • Windows Server 2012
  • Windows Server 2012 R2
  • Windows Server 2016
  • Server Core for Windows Server 2012

Steps

  1. On the server where SupportAssist Enterprise is installed, browse to the C:\Program Files\Dell\SupportAssist\scripts folder.
  2. Copy the script file (WindowsSNMPConfig.ps1) located in the folder and paste the file at a desired location (for example, C:\temp) on the device.
  3. Perform one of the following, depending on the operating system running on the device:
    • In Windows Server 2012, on the Start screen, right-click the Windows PowerShell tile, and in the app bar, click Run as administrator.
    • In Windows Server 2003, 2008, or Windows Small Business Server 2011, click Start, type PowerShell, right-click Windows PowerShell, and then click Run as administrator.
  4. Set the PowerShell execution policy as appropriate on the device. For example, type the following command: Set–ExecutionPolicy RemoteSigned or Set–ExecutionPolicy AllSigned.
  5. Run the script file on the device using the following syntax: <script file path> –hosts <IP address of server where SupportAssist Enterprise is installed>. For example, ./WindowsSNMPConfig.ps1 –hosts 10.55.101.20.
  6. If Verisign is not included as a trusted publisher on the device, you are prompted to confirm if you want to run the software from an untrusted publisher. Press <R> to run the script.

Rate this content

Accurate
Useful
Easy to understand
Was this article helpful?
0/3000 characters
  Please provide ratings (1-5 stars).
  Please provide ratings (1-5 stars).
  Please provide ratings (1-5 stars).
  Please select whether the article was helpful or not.
  Comments cannot contain these special characters: <>()\