SupportAssist Enterprise Version 1.0 User's Guide

Dell EMC SupportAssist Enterprise maintains security and privileges through the following user groups that are created during the installation of SupportAssist Enterprise:

• SupportAssistAdmins — Users who are members of this group have elevated or administrative privileges required for performing both basic and advanced functions in SupportAssist Enterprise.
• SupportAssistUsers — Users who are members of this group have normal privileges required for performing only basic functions in SupportAssist Enterprise.

After the installation of SupportAssist Enterprise, by default, the operating system user groups specified in the following table are automatically added to the SupportAssist Enterprise user groups.

Table 1. Operating system user groups that are added to the SupportAssist Enterprise user groupsThe following table lists contains the operating system user groups that are automatically added to the SupportAssist Enterprise user groups after the installation of SupportAssist Enterprise.

Operating system where SupportAssist Enterprise is installed	SupportAssistAdmins	SupportAssistUsers
Microsoft Windows	Local Administrators	Users
Windows domain controller	Domain Admins	Domain Users
Linux	root user	—

If you have Administrator privileges (Windows) or root privileges (Linux) on the system, you can add user accounts to the appropriate SupportAssist Enterprise user groups based on your requirement. Users who are members of the operating system user groups on the system where SupportAssist Enterprise is installed have the following privileges in SupportAssist Enterprise:

• If SupportAssist Enterprise is installed on Windows:
  • Users who are members of the Administrators user group have elevated or administrative privileges in SupportAssist Enterprise.
  • Users who are members of the Users user group have normal privileges in SupportAssist Enterprise.
• If SupportAssist Enterprise is installed on Linux:
  • Users who are members of the root group have elevated or administrative privileges in SupportAssist Enterprise.
  • Users who are members of the users group have normal privileges in SupportAssist Enterprise.