Integrated Dell Remote Access Controller 9 Version 3.30.30.30 User's Guide

Using VNC client to manage remote server

You can use a standard open VNC client to manage the remote server using both desktop and mobile devices such as Dell Wyse PocketCloud. When servers in data centers stop functioning, the iDRAC or the operating system sends an alert to the console on the management station. The console sends an email or SMS to a mobile device with required information and launches VNC viewer application on the management station. This VNC viewer can connect to OS/Hypervisor on the server and provide access to keyboard, video and mouse of the host server to perform the necessary remediation. Before launching the VNC client, you must enable the VNC server and configure the VNC server settings in iDRAC such as password, VNC port number, SSL encryption, and the time out value. You can configure these settings using iDRAC Web interface or RACADM.

You can choose from many VNC applications or Desktop clients such as the ones from RealVNC or Dell Wyse PocketCloud.

2 VNC client sessions can be activated at the same time. Second one is in Read-Only mode.

If a VNC session is active, you can only launch the Virtual Media using Launch Virtual Console and not the Virtual Console Viewer.

If video encryption is disabled, the VNC client starts RFB handshake directly, and a SSL handshake is not required. During VNC client handshake (RFB or SSL), if another VNC session is active or if a Virtual Console session is open, the new VNC client session is rejected. After completion of the initial handshake, VNC server disables Virtual Console and allows only Virtual Media. After termination of the VNC session, VNC server restores the original state of Virtual Console (enabled or disabled).